Q. Where do I start?
A. Pick your domain!
Make your site name short, easy to remember and relevant to your needs. Remember, it’s no good being memorable if it means typing the whole alphabet into the search bar!
You can have any available domain you like, from .net to .london ! But we advise a .co.uk domain for UK based companies. If you’re looking further afield, maybe consider a .com domain instead.
Q. Do you provide email?
You can have as many email addresses as you like!
There are 3 different kinds of mailboxes, ranging from entry level to high end.
(up to 3 addresses included, more at additional cost)
Q. What about social media?
A. We can link all your social media to your website and add a live Twitter feed!
Q. How long will it take?
A. Your website can be live in as little as 6-8 weeks! The better our communication with you the faster it will be ready.
Q. Why choose Matcom?
A. A tailored, personal and professional experience! Competitive prices, comprehensive package deals, decades of experience and leading edge technology.
Q. What do you need from me?
A. Have a clear idea of what you want for your website. The more guidance you can provide, the better your website will be and the faster it will be ready. Help us lay the foundation, and we'll build the cathedral!
We encourage you to be involved in the process and provide relevant text and images, to ensure we produce the website that's right for you.
But, if your're too busy, too new, or have no idea where to begin, we will guide you through it!
(professional copywriting available at additional cost; up to 5 high res images included in Starter Pack, more at additional cost)
Q. Do I have to pay upfront?
A. Yes. Payment will be taken at the time of ordering.
Optional extras can be added on and paid for as the website develops.
Q. Can I edit the site myself?
We believe sites should be dynamic. Updating your website confidently and regularly is essential for your business and will also boost your search engine rankings. So we want you to have control and can provide remote training for Joomla.
(PC hardware only; training included in Site Rebuild Package or at additional cost)
Q. How will you make sure my website is competitive?
A. Every effort is made to make your website friendly to clients and search engines.
We want your website to work for your company and actively generate clientele. By aiming for high organic search engine rankings - using SEO and metadata - your website will gain more views and point more clients in your direction.
We create responsviely designed websites as standard, giving smartphone and tablet users a better experience, and aim for fast loading webpages which look professinal and modern. Once a potential client is on your website, we want to keep them there!
Q. How will you keep my website secure?
A. Security is of paramount importance at Matcom!
Once live, we perform regular backups of your site. If you get hacked or a server goes down, we have contingency plans in place to give us the best possible chance of retrieving your site and any changes you might have made.
Q. Why does Matcom have to host my website?
A. This is company policy to ensure we can efficiently manage your website, from building through to maintenance and security.
Q. What happens if we move from a different host to Matcom?
A. We will work with your existing provider to recover data and content from your original site.
We can recreate the look and feel of the original website if desired, or use the retrieved data as a foundation with which to create something new and fresh.
(data recovery is dependent on the existing provider and their cooperation with Matcom)